FAQs

The new BPA member experience was launched in January 2023. Your username and password is the same from the past BPA member portal. If you do not remember your password, you can reset it here.

You can update your information here in your account profile.

As of January 2023, BPA Communities have been streamlined for a new member experience.

You can find resources that previously lived in various communities here in our resource library.

If you're a company member, you can follow the instructions here to add sub-accounts. If you're a company member who is not seeing their existing sub-accounts, please reach out to BPA Customer Service Manager, Robyn Hall at rhall@bpa.dev.fiercecreative.agency, for assistance on adding them.

If you are a member sub-account and are not seeing member-specific content, please ensure that your parent account owner has a membership that is currently active. If so, please reach out to them to get you added onto their account, or reach out to the BPA team at communications@bpa.dev.fiercecreative.agency to get you added to their account swiftly.

If you're an expired member trying to renew, first, ensure that you are logged in to your account. If you encounter a message saying that you already have a subscription when trying to renew, please reach out to our team at communications@bpa.dev.fiercecreative.agency for assistance on getting you active in the new system.